Retro

Customer service that feels human again.

In a world of bots and automated responses, Retro brings back the warmth of real human connection at scale.

Elevate your customer experience.

Augment your team with the first human centered, AI assisted customer experience platform for premium brands.

Customer support team
Customer support team

The human touch.

In a world of support bots and automated responses, technology should amplify empathy, not replace it. Behind every great customer experience is a real person who listened, understood, and genuinely cared, and that's exactly what we help your team deliver.

When customers feel supported, they stay. When they stay, they become your loudest advocates. Retro gives your team the tools and resources to make every interaction feel personal, even at scale.

Build lasting relationships.

Automated systems can resolve tickets. Only humans can build trust. Retro gives you access to the right tools and team to delight your customers.

Human connection

Deep Connections

Issue Resolutions are great, but building deep connections and lasting relationships is what sets apart businesses. As your customer base grows, so does the complexity of every conversation. Retro keeps your team ahead of the curve, blending AI efficiency with the deep understanding only humans can provide.

Whether you're handling ten tickets or ten thousand, every customer deserves to feel like they're your only one.

Customer support at scale
Features

Everything you need, nothing you don't

Convert Visitors to Customers

Engage your site visitors as they visit your site. Educate about your product and convert them to customers on the spot.

Knowledge Base + Help Center

Improve outcome for your customers. Your AI agent reads your knowledge base and turns articles into conversational answers.

Multi-workspace

Set up AI agent per product or brand. Unique knowledge base, AI persona, and custom domain per workspace. Manage all from one account.

Human AI Collaboration

Your support agents see full context including AI responses and cited sources. Customers never have to repeat themselves when speaking to your team.

Analytics & Insights

Run your business with data driven decisions. See what your customers are asking, how your AI is performing, and where your team can improve, all in one dashboard.

Full White-label

Your AI agent, your brand. Customize the name, avatar, branding, and tone of your AI. Use your own domain and email for a seamless experience that feels yours.

How it works

Three steps to live

01

Get Set

Setup your workspace. No code, no hassle.

02

Ready

Copy your custom script and paste it on your website.

03

Go live

Never miss a lead. Engage your visitors. Turn them into customers.

Start free
Inbox

Every conversation,
one smart inbox

Resolved, open, assigned, and closed, all in one view. Your team and AI working together in perfect sync, so no issue slips through the cracks.

See AI confidence scores, agent handoffs, and resolution status at a glance. Prioritize high-impact conversations and let the AI handle the rest.

Inbox
SC
Sarah Chen2m

Visitor wants to know more about the pricing

AI 98%
JO
James Okafor4m

James needs help with account setup

Resolved
MS
Maria Santos15m

Maria has a feature request?

Dev team
AK
Alex Kim1h

We need SSO for our enterprise team

AI 95%
DP
David Park2h

Great, that fixed the issue. Thanks!

Resolved
Top category
Subscription updates
Best collection
Quick start guide
Busiest hour
2–3 PM EST
Analytics

Efficiency at Scale.

Run your business with data driven decisions. See what your customers are asking, how your AI is performing, and where your team can improve, all in one dashboard.

98%
Resolution rate
1.2s
Avg response time
94%
CSAT score
Help center

Self-service
that actually wins

Branded help center with custom domain. Article collections, search, and SEO built in. Your customers get instant answers, and your team gets fewer tickets. It’s a win-win.

AI AgentCustom domainSEO optimizedWorkspaceSearch

Acme Help Center

Search articles...
πŸš€
Getting started
8 articles
βš™οΈ
Account Management
12 articles
πŸ€–
Incident Reporting
6 articles
πŸ’³
Billing & plans
4 articles
Connected channels5 active
Messenger
1,240 msgs
Email
348 msgs
WhatsApp
892 msgs
SMS
127 msgs
Voice
420 msgs
Omnichannel

Multi modal AI agent for
every channel.

Deploy your AI agent across web chat, email, WhatsApp, SMS, and voice. All managed from a single inbox. Consistent output with centralized knowledge base, same persona, every channel.

Customers reach out however they want. Your AI agent handles it with the same accuracy regardless of channel, with full history preserved across interactions.

Testimonials

Teams ship faster with Meeq

β€œMulti-workspace was the reason we switched. Running 7 client brands from one account saves us $400/mo compared to other solutions.”

SK
Sarah K.
Marketing Agency

β€œBest experience ever! Onboarding was a breeze, the team is super responsive. Highly recommend!”

ES
Emily S.
Yoga Studio

β€œOur resolution rate shot up in the first month. Our customers are happy and our support team is less overwhelmed.”

MT
Marcus T.
SaaS Startup

β€œSetup was really quick. Our team loves the intuitive dashboard and the AI responses are impressively accurate.”

PR
Priya R.
EdTech
Simple pricing

Simple and straight forward pricing.

Pro plan includes a 14-day free trial.

Free

$0/mo

For individuals and small teams getting started.

  • 1 workspace
  • 1K AI messages/mo
  • Unlimited articles
  • All channels
  • Human handoff
  • Custom domain
  • Email support
Start Free

Pro

$49/mo

Best value in the market.

  • 10 workspaces
  • 100K AI messages/mo
  • Unlimited articles
  • 5 seats
  • All channels
  • Custom CSS
  • Priority support
Start 14-day trial

Enterprise

Custom

For large organizations with special requirements.

  • Everything in Business, plus:
  • Unlimited workspaces
  • Unlimited AI messages
  • SSO / SAML
  • Dedicated CSM
  • Custom integrations
  • Invoice billing
Talk to sales

Elevate your customer experience.
See the impact.

Start a 14-day free trial. Cancel anytime.